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Please note our information regarding customs and duties.
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Average rating of 4.9 out of 5 stars

(4.92/5.00) calculated out of 2862 reviews

Delivery & Customs Information

Transparency is part of our luxury service. As we ship from our German warehouse to the UK, please review the important information regarding tax-free shopping and import duties below.

1. Great Britain (England, Scotland, Wales)

We ship under the incoterm DAP (Delivered At Place). This means you shop VAT-free with us, and pay UK taxes upon delivery.

  • No German VAT: You do not pay the 19% German VAT. All prices in the checkout are net prices.
  • ! Pay on Arrival: The courier (e.g. Parcelforce/DHL) will collect UK Import VAT and Customs Duty before delivering the parcel.
  • Customs Duty: As our manufacturing standards are global, standard UK Global Tariffs apply (approx. 2% for taps).

2. Cost Example (GB)

Estimation for an order value of £200.00 delivering to Great Britain:

Description Payable to Amount
Product (Net Price) PaulGurkes Shop £200.00
Shipping PaulGurkes Shop £20.00
PAID TO COURIER ON DELIVERY:
UK Import VAT (20%) Courier / HMRC £44.00
Customs Duty (~2%) Courier / HMRC ~£4.40
Handling Fee Courier ~£12.00
TOTAL ESTIMATE ~£280.40

3. Northern Ireland Delivery

Due to the Northern Ireland Protocol, deliveries to Northern Ireland are treated differently from Great Britain. NI remains part of the EU single market for goods, ensuring a smoother delivery process.

  • No Customs Duties: There are typically no customs duties to pay for goods shipped directly from Germany to consumers in Northern Ireland.
  • No Courier Fees: You will not be charged a handling fee by the courier upon delivery.

* Please note: Depending on the order value, VAT may be charged directly at checkout or handled as an intra-community supply. The price you see at the final step of checkout is the final price.

Any Questions?
Our support team is happy to assist you with any inquiries regarding the shipping process.
*Duties and fees are estimates and determined by UK Customs.