Skip to main content Skip to search Skip to main navigation
Please note our information regarding customs and duties.
Average rating with

Average rating of 4.9 out of 5 stars

(4.92/5.00) calculated out of 2862 reviews

Frequently Asked Questions (FAQ)

Product Information

The stem of my exposed PG2M shower system is jammed.

No problem. The inner rod is held in place by surface tension inside the outer rod. Option 1: The inner rod is still pr...

Read more
Product Information

Information concerning Stock B

B-Stock (seconds) items refer to products that deviate from the usual new condition but nevertheless remain fully functi...

Read more
Product Information

Differences between "NX", "MOON", and "LUNA"

When it comes to nostalgic chrome brassware, three popular series are worth examining: the "NX Series", the "MOON Series...

Read more
Product Information

Connect the flexible hoses.

Connect the flexible hoses to the tap, tightening them by hand and without the use of tools.Next, mount the tap in the i...

Read more
Product Information

Installing a shower curtain rod

Required Tools:Spirit levelTape measurePencilStep 1: PreparationEnsure the shower wall or tiles are clean and dry before...

Read more
Product Information

My PG2M shower system is making noises.

Noises may occur if foreign matter from the water main enters the shower system. This is often the case with new install...

Read more
Product Information

Certified bathroom fittings according to the UBA positive list

Find out more

Read more
Product Information

Saving water, but how? Here’s the right way to do it

The Myth – Saving Water with Handheld Shower HeadsSaving water, and consequently saving valuable energy, can b...

Read more
Product Information

Bidet Tips

Ensure the installation complies with legal requirements.Protect the hot and cold water pipes separately with an ap...

Read more
Product Information

Shorten the shower curtain rail PGHPR7

With skillful use of tools and manual dexterity, it is possible to shorten the PGHPR7 shower rail yourself. The followin...

Read more
Product Information

Replace the spray hose with a conical swivel tip.

Remove the internal 1/2" seal.Once the seal has been removed, the swivel cone can be slid onto the hose.Pull out th...

Read more
Shop Information

How can I assess PaulGurkes GmbH?

We appreciate every review from our customers. Reviews help us and future customers. You can easily review our company v...

Read more
Shop Information

When will my order be dispatched?

Your order will be dispatched by DHL courier within 1–2 working days upon receipt of payment.

Read more
Shop Information

How to redeem a voucher?

Redeem your voucher

Read more
Shop Information

Can I collect the goods in Hildesheim?

Yes, you can collect your order directly from the warehouse in Hildesheim. To collect the goods, you must order the chos...

Read more
Shop Information

How do I rate my ordered products?

You have several options available for rating the products you have ordered. Option 1: You may rate the products direct...

Read more
General observations

Care Instructions

Download PDF file: Download PDF

Read more
Technical questions

My tap is making noises

These are noises that occur when the water flow in the tap (or fitting) is disturbed. This can have a wide variety of ca...

Read more
Technical questions

How do you change a ceramic cartridge?

Basin Taps Turn off the water supply at the angle valves (stopcocks)Remove the pin (Posit...

Read more
Technical questions

My shower holder doesn't hold the heavy shower head. What can I do?

Answer: It is possible that the locking nut on the holder's ball joint is not tightened. Please check the following step...

Read more
Technical questions

Automatic (click-clack) waste plug with overflow and without overflow — What is it?

Without OverflowThese are waste sets frequently used in countertop basins. These plugs/mechanisms cannot be closed, whic...

Read more
Technical questions

How much water flows through the shower head?

This question doesn't have a straightforward answer, as the flow rate isn't dependent on the size of the showerhead. The...

Read more

No results found. Please try a different search term.